Know the Rules Before Account Access
Our Terms & Conditions form the agreement between you and us when you create or use an account. You must provide accurate contact details, keep your login credentials private and complete phone verification before account access. Eligibility depends on local law, and you must stop using
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the service where local law does not permit access. Wallet transactions through DANA, OVO, GoPay, QRIS, bank transfer or virtual account must use a payment route connected to you; we may ask for checks when a transaction or withdrawal needs confirmation. The terms also cover account
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suspension, corrections, complaints, technical interruptions, policy updates and the process for closing an account. In Medan and across Indonesia, the same written conditions apply wherever local law permits. The current page controls if wording changes, so check it before opening an account or submitting a transaction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.